Refund & cancellation policy

Last updated: 1 October 2026

You pay only after you have seen a preview of your filled form, and the final PDF is delivered instantly, so most payments are final. We will refund you in full if:

• you were charged but could not download your form, and we cannot deliver it within 48 hours of your message;
• you were charged more than once for the same applicant;
• the downloaded form has a defect caused by our service (for example an answer printed in the wrong box) that we cannot fix.

Refunds are not given because a visa was refused or delayed, because travel plans changed, or for mistakes in the information you entered — you can correct those and download again for free.

How to ask for a refund

Email onionsalad1@gmail.com within 7 days of payment with your Razorpay payment ID (it starts with "pay_" and is in your payment receipt). Approved refunds are made to the original payment method within 5–7 working days.

Cancellation

There is no subscription. You can stop using the service at any time; nothing is charged unless you complete a payment.